Assistance

Whitelisting the Green Street News website, Newsletters, and welcome emails

The Green Street News website (formerly React News) is greenstreetnews.com (formerly reactnews.com). Please make sure there are no firewalls that would prevent access to this site.

If you are having trouble receiving emails from your Green Street News subscription or if your users’ subscriptions are being automatically unsubscribed, please forward this page to your organisation’s IT/Information Security department for processing so they may follow their own internal best practices & procedures regarding whitelisting.

The following guide contains basic whitelisting instructions for Mimecast, Microsoft Exchange, Microsoft Defender, and Google Workspace (formerly G-Suite).

Green Street News daily newsletters and informational emails use a dedicated IP address to reduce the risk of blacklisting and improve deliverability and performance with our customers.

Email addresses: info@greenstreetnews.com and enquiries@greenstreetnews.com
IP address: 198.2.182.101

For Welcome emails and Forgot Password emails Green Street News uses Amazon SES for delivery.

Email addresses for Welcome and Forgot Password emails: info@greenstreet.com
IP address: Amazon SES IP ranges can be found here.

Below are some basic guides to whitelist the above emails and IP addresses within the most common email firewalls:

Mimecast

Please create one policy for email and a separate policy for IP Ranges

• Log onto the Mimecast Administration console.
• Open the Administration Toolbar.
• Select Gateway | Policies.
• Select Permitted Senders.
• Select New Policy.
• Select the appropriate settings under the Options, Emails From, Emails To, and Validity sections.
• For Emails:
  • Enter our emails (above) in the Emails From > Applies From > Specifically Field.
  • Enter our IP address (above) in Validity > Source IP Ranges
• If you continue to have issues receiving Green Street News messages, please contact Mimecast Support: https://community.mimecast.com/s/contactsupport

Microsoft Exchange

Please create one policy for email and a separate policy for IP Ranges

• Sign into Microsoft’s Exchange Admin Center
• In the Menu on the left Scroll down and select Mail Flow
• Select Rules
• Select + Add a rule, then click Create New Rule
• Name the rule
• For Email:
  • Under Apply this rule if sender > domain is: Enter our email domains
• For IP Ranges:
  • Under Apply this rule if sender > IP address is in any of these ranges or exactly matches: Enter our IP address (above)
• Click Save
• The Bypass spam filtering rule is automatically configured for you. Scroll down and click Next.
• Leave all settings in “Set rule settings” as their default values and click Next.
• Review your settings and click Finish.
• If you continue to have issues receiving Green Street News messages, please contact Microsoft Support: https://support.microsoft.com/en-us/contactus

Microsoft Defender

Please create one policy for email and a separate policy for IP Ranges

• Sign in to Microsoft 365 Defender portal
• Scroll down and select Email & Collaboration
• Select Policies & Rules
• Select Threat policies in the list.
• Under Policies, select Anti-Spam
• For Email:
  • Select Anti-spam inbound policy (Default)
  • Scroll down to Allowed And Blocked Senders and domains to Select Edit allowed and blocked senders and domains in the fly-out.
  • In the fly-out under Allowed, select Allowed domains
  • Click the Add Domains + button to add our domain and press Enter/Return to add them to the list.
  • Select Done
  • Click Save
• For IP Ranges
  • Click on Connection Filter Policy (Default)
  • Click Edit connection filter policy in the fly-out
  • Add our IP address (above)
  • Enable Turn on safe list
  • Click Save and close to apply the settings.
• If you continue to have issues receiving Green Street News messages, please contact Microsoft Support: https://support.microsoft.com/en-us/contactus

Google Workspace

Please create one policy for email and a separate policy for IP Ranges.

• Sign in to your Google Admin Console with an administrator account and select Apps.
• Select Google Workspace
• Select Gmail
• Select Spam, Phishing and Malware
• On the left, select the top-level organization, which should be your company domain.
• For Emails:
  • Scroll down and select the Spam section. and click Configure. If the setting is already configured, point to the setting and click Edit or Add Another.
  • For a new setting, enter a unique name or description.
  • Check the Bypass spam filters for messages received from addresses or domains within these approved senders lists box.
  • Click Use existing list or Create or edit list to select an existing list, or create a list of approved senders. To add a new list:
  • Click Create or Edit list.
  • Scroll to the bottom of Manage address lists, and click Add address list.
  • Enter a name for the new list
  • Click Add address
  • Enter email addresses
  • Enter whitelisting technical information at the top of this article.
  • Click Save to save the new address list.
  • At the bottom of the settings page, click Save to save the new spam setting.
• For IP Ranges:
  • Click the Email allowlist section.
  • Enter our IP address (at the top of this article) and click Save.
• If you continue to have issues receiving Green Street News messages, please contact Google Workspace support.