This article is from the Australian Property Journal archive
MAJOR firm JLL has rolled out Virtual Inspection Valuations, which allowed contactless property valuations to be conducted during the recent lockdown to contain the spread of covid-19.
JLL’s head of residential valuations – Australia, Matthew Singleton said the development of the virtual solution took significant time to develop due to the security framework required to protect both the property occupant and the valuer.
“The technology of the platform is built on encrypted live-streaming, ensuring JLL does not record or store any data, to remain compliant with local privacy and data laws.
“This new virtual platform allows our valuers to safely view and discuss every detail of the property, just as they would have done in a traditional onsite face-to-face inspection. Through this contactless service, a residential owner or occupant can still speak to the valuer via a live visual and audio link,” he added.
JLL’s managing director, mortgage services – Australia, Bart Mead said the launch of the Virtual Inspection platform adds to JLL’s suite of proptech products currently in the market.
“Technology innovation is part of JLL’s DNA and we are proud to have delivered our Virtual Inspection and Valuation solution across Australia, New Zealand, the US and Spain.
“Due to the work JLL has done in ensuring regulatory requirements are met, we believe this new platform for valuations will be viewed favourably as a new choice in the residential valuations market in Australia, including the banking sector,” he said.
“JLL has invested heavily in technology and people to build our in-house analytics team. We have assembled a team of experts who have an entrepreneurial technology background which is helping us to evolve our valuations business model.” Mead concluded.
